Privacy Policy
How we collect, utilize, and safeguard your personal details and order information.
01. Information We Collect
We collect personal details that you voluntarily submit to us when placing an order, registering an account, or subscribing to our newsletter. This includes your name, billing/shipping address, email address, phone number, and custom gift card messages.
02. How We Use Your Details
Your information is used solely to process your transactions, coordinate deliveries with our courier partners, send transaction receipts, and issue marketing newsletters (if subscribed). You can opt-out of newsletter communications at any time.
03. Information Sharing Restrictions
We do not sell, trade, or rent your personal information to third parties. We share limited delivery metadata with our trusted courier operators solely to fulfill shipment drop-offs, and transaction metadata with Stripe to authorize payments securely.
04. Data Protection & Security
At Ecosplash UAE, we employ advanced security practices to protect your data. All transactions are fully encrypted via Secure Socket Layer (SSL) protocols. Payment information is securely processed directly by Stripe servers; we do not store credit/debit card numbers on our local databases.
05. Cookies & Tracking Technologies
We use temporary session cookies to manage shopping cart state and monitor website performance metrics. Cookies help us analyze user interactions so we can continuously refine Ecosplash's shopping experience.
06. Your Rights & Consent
By using Ecosplash UAE, you consent to our privacy policy. You retain the right to access, update, or request complete purging of your personal details and order histories from our databases by contacting our customer care desk.